Shipping policy

Order processing

Orders are processed after payment confirmation. Please allow 7–10 business days for production and preparation before your order is shipped.

Shipping times

Estimated delivery times may vary depending on your location. Shipping times displayed at checkout are estimates and may be affected by customs, local carriers, holidays, or unexpected delays.

Shipping costs

Shipping costs are calculated and displayed at checkout before payment.

Free shipping

Free shipping may be available for orders over €60, depending on your location and the current offer displayed on the website.

International shipping

We ship internationally to selected countries. Please note that international orders may be subject to customs duties, import taxes, or local fees. These charges are the responsibility of the customer.

Order tracking

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Incorrect address

Please make sure your shipping address is correct before placing your order. REALM is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or delayed packages

If your order is delayed, please contact us at: support@realmsays.com and we will do our best to help you.